Monday - Friday 8:00am - 5:00pm

Saturday and Sunday - CLOSED

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541 389 3300

2400 NE Neff Rd.

Bend, OR 97702

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Frequently Asked Questions

Frequently Asked Questions

Our patients often have questions we hope we can answer promptly. Below are some answers to questions that are frequently asked.

Are you accepting new patients?

Yes, we are. Please contact us to make your appointment.

What should I do if I’m going to be late to my appointment?

Please call and let our receptionists know your estimated arrival time, but be aware that we may need to reschedule your appointment to another day.

How do I refill my prescription?

We ask that you call your pharmacy to request the refill. This may take 24-48 hours to complete the request so be sure to call in advance.

Will you file my health insurance claims for me?

As a courtesy, we will file claims with your primary and secondary insurance companies. Any remaining balance after the claim is final with insurance is the patient’s responsibility.

How do I request a copy of my medical records?

Copies of your medical record require a written and signed release by the patient. Verbal requests are not accepted by law.

Do your services cover high-risk pregnancy?

Yes, all of our physicians are experienced with high-risk pregnancies.

Do you offer hormone replacement?

Yes, we do. Please call for more information if you are interested.